Comments on: The CatGenie waves its magic rake and *POOF* the poop is gone! http://erratic.ws/reviews/?p=48 Fri, 04 Jun 2010 23:00:03 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Richard http://erratic.ws/reviews/?p=48&cpage=1#comment-131 Richard Sun, 10 Jan 2010 10:58:04 +0000 http://erratic.ws/reviews/?p=48#comment-131 The plastic moulding and granules are not able to absorb the urine so it could be that as you are running a CatGenie 60 model there is sediment in the base that is starting to smell. Call customer services and ask them if a scrubber wheel from the new 120 model will fit in yours and they might send you a free one. This sits under the bowl and keeps the bottom free of sediment and should reduce the smell. Also try putting in a few scoops of Oxy Clean and fill it with warm water and leave for a few hours. Then plug Catgenie in and it should run a drain cycle. Then set a wash cycle but sit with it while it scoops or the wet granules will get shovelled down the hopper. Shake the scoop as it lifts up. That will make a big difference. The plastic moulding and granules are not able to absorb the urine so it could be that as you are running a CatGenie 60 model there is sediment in the base that is starting to smell. Call customer services and ask them if a scrubber wheel from the new 120 model will fit in yours and they might send you a free one. This sits under the bowl and keeps the bottom free of sediment and should reduce the smell. Also try putting in a few scoops of Oxy Clean and fill it with warm water and leave for a few hours. Then plug Catgenie in and it should run a drain cycle. Then set a wash cycle but sit with it while it scoops or the wet granules will get shovelled down the hopper. Shake the scoop as it lifts up. That will make a big difference.

]]> By: veda http://erratic.ws/reviews/?p=48&cpage=1#comment-47 veda Sat, 14 Nov 2009 03:15:10 +0000 http://erratic.ws/reviews/?p=48#comment-47 Hi David, Thanks for your comments. I've now been using the cat genie for almost 6 months and it is still running great. My only complaint would be that over time I think some of the urine has seeped into the plastic. It is not a problem normally but when the cat genie runs its drying cycle and the plastic heats up it smells like hot pee :( Beyond that everything is still running perfectly and I would not give up the machine over this flaw. Hi David, Thanks for your comments.

I’ve now been using the cat genie for almost 6 months and it is still running great. My only complaint would be that over time I think some of the urine has seeped into the plastic. It is not a problem normally but when the cat genie runs its drying cycle and the plastic heats up it smells like hot pee :(

Beyond that everything is still running perfectly and I would not give up the machine over this flaw.

]]> By: David B. http://erratic.ws/reviews/?p=48&cpage=1#comment-46 David B. Fri, 13 Nov 2009 04:49:00 +0000 http://erratic.ws/reviews/?p=48#comment-46 We just had our CatGenie delivered today. After a minor issue with the water supply line, (had to run to HD and buy a more flexible line), we're now up and running. The wife and I have three cats. After purchasing three, (yes three), LitterMaids in the last twelve months, we decided to try another product. I guess we'll see how this one works out. You wrote this "review" back in August... This begs the question, how do you like the CatGenie now that three months have come to pass? We just had our CatGenie delivered today.
After a minor issue with the water supply line, (had to run to HD and buy a more flexible line), we’re now up and running.

The wife and I have three cats.

After purchasing three, (yes three), LitterMaids in the last twelve months, we decided to try another product.
I guess we’ll see how this one works out.

You wrote this “review” back in August…
This begs the question, how do you like the CatGenie now that three months have come to pass?

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